RELA ARTWORK SOLUTIONS SERVICE AGREEMENT

This agreement outlines the terms of our service and serves as a binding agreement between Rela Artwork Solutions (“Rela”) and you (“Client”). By submitting the form below and remitting deposit payment, Client acknowledges and agrees to the terms below. 

Scope of Services. Rela will provide original artwork for display within the Client’s space for the agreed service term. Services include:

• Artwork curation/sourcing

• Delivery and installation

• Artwork refreshes (replacing art on view with new pieces)

• Deinstallation at the conclusion of the agreement

Specific artwork selections are listed in the accompanying proposal. Pricing for all services is listed in Client’s estimate.

Refresh Services. All walls are eligible for refresh services at any time, upon request of the Client. Requests can be made through a form in Client’s portal, or via email. Refresh services are subject to artwork sourcing, procurement, delivery, and installation costs associated with the replacement pieces, the “Sourcing and Installation” price listed in estimate.

Deposit & Payment Terms. A non-refundable deposit of $250 is required to reserve scheduling and artwork allocation. This deposit will be credited toward the Client’s first invoice. Client provides to Rela valid, up-to-date contact and billing information, and authorizes Rela to keep a payment method on file for automated monthly recurring payments, approved refreshes, damage-related charges, or outstanding balances associated with this agreement. For agreements utilizing automatic recurring billing, invoices may be processed automatically using the payment method on file. Receipt of deposit payment constitutes:

• Acceptance of all terms within this agreement

• Authorization for Rela to proceed with scheduling, artwork allocation, fabrication, framing, printing, and installation

• A legally binding agreement between Client and Rela

Artwork Ownership & Availability. Artwork ownership is noted on the Order Summary, with each piece marked as Display or Purchase. Artwork not noted as a purchase remains the property of the respective artist while on view and is available for purchase by any buyer. If artwork is purchased while on view in the Client’s space, Rela will provide replacement artwork of comparable size and quality at no additional cost to the Client. Replacement selections will be curated to align with the original design intent and reviewed with Client in advance.

Damage & Liability. All artwork provided through Rela is original artwork. To protect artists from lost opportunities and replacement costs, Clients are responsible for the full purchase price of any artwork that is damaged, destroyed, stolen, or otherwise deemed unsalvageable while in the Client’s possession. Artwork may not be relocated, modified, or reproduced without written approval from Rela.

Do I need to insure the artwork through my insurance provider? Artwork that has not been appraised typically cannot be insured. Works on view through Rela have not undergone formal appraisal as the cost to appraise and insure usually exceeds the purchase price of the artwork. 

Installation Conditions. Client agrees to provide safe and reasonable access to the installation site during the scheduled installation window. Rela reserves the right to refuse installation conditions deemed unsafe or unsuitable.

Site Wall Condition & Surface Repair. Client acknowledges that Rela is not responsible for patching, repainting, color matching, wall refinishing, or restoring wall surfaces following artwork removal.

Term of Agreement. Agreement shall continue on a month-to-month basis unless either party provides sixty (60) days' written notice of modification or termination. During this period, any artwork can be selected for purchase by Client. Once purchase invoice is paid, that piece’s display agreement ends. In the event of termination, artwork removal shall be scheduled within the notice period and billed according to quoted removal fee. Monthly display rate subject to change after 24 months.

Limitation of Liability. Rela shall not be liable for indirect, incidental, or consequential damages arising from use, display, transport, or installation of artwork beyond the value of services paid under this agreement.

GOVERNING LAW. This Agreement shall be governed by and interpreted under the laws of the State of Ohio. Any disputes arising under this Agreement shall be resolved in the appropriate courts located in Ohio.

ENTIRE AGREEMENT. This Agreement represents the entire understanding between the parties and supersedes prior discussions or communications regarding the services described herein. Any modifications must be made in writing and signed by both parties.

Acceptance of Terms. By digitally submitting the form below and remitting deposit payment, Client confirms they have read, understood, and agreed to all terms contained within this agreement.